House & Garden Accessibility

We want everyone who visits Strawberry Hill to enjoy their experience. Visitors who require additional assistance can either speak to a member of staff when they arrive at the House or notify the team in advance.

Accessing the Grounds

The Garden and Café are wheelchair accessible via a smooth path without steps. Access across the garden is over the lawn which can be a little uneven underfoot.

Access in the House

Inside the House the ground floor is completely accessible, and a lift gives access to the first floor, where the majority of our rooms are located. If you require use of the lift, please speak to a member of our team who would be happy to help.

Unfortunately, the lift does not give access to the second floor and therefore three rooms are inaccessible by wheelchair: the Library, Horace Walpole’s Bedchamber, and the Plaid Bedchamber.

However, the Strawberry Hill House app is available to view, showcasing all the rooms through a virtual tour and our room stewards are on hand to answer any questions about the app or the rooms. The app is also available to download on the Google Play store and the App Store.

Assistance Dogs

Strawberry Hill understands that some visitors to the House will require the support of an assistance dog and we are happy to admit appropriately trained assistance dogs into the House.

Blue Badge Parking

There are five blue badge parking spaces in our car park. We also offer a blue badge holder discount and carers gain free entry on general admission tickets.

Large print Interpretation

There are large print interpretation on each of our rooms in the room folders, which our room stewards are on hand to help with.

Mobility aids

There are two wheelchairs available at the front of the House entrance. Chairs are also situated in many of the rooms, please ask a member of staff for assistance.

Dementia Friendly Site

Our staff and volunteers have been trained to ensure that Strawberry Hill House is a dementia friendly site.

Assistance in the House

If you require assistance in the House, please notify our team in advance, this helps us to ensure we can be on hand to best support you.

Watch our short film to learn more about accessibility routes and support during your visit.

Visiting Resources

Explore the resources below to learn more about visiting the House, its History, and the Garden using our Garden Sensory Trail.

Visiting the House A Brief History Garden Sensory Trail

Contact our Team

For more information on accessing Strawberry Hill House & Garden, please read our Accessibility Statement 2022 or contact our Outreach Manager, Claire Leighton on: | 44 (0)20 8744 1241