We want everyone who visits Strawberry Hill to enjoy their experience. Visitors who require additional assistance can either speak to a member of staff when they arrive at the House or notify the team in advance.
Accessing the Grounds
The Garden and Café are wheelchair accessible via a smooth path without steps. Access across the garden is over the lawn which can be a little uneven underfoot.
Access in the House
Inside the House the ground floor is completely accessible, and a lift gives access to the first floor, where the majority of our rooms are located. If you require use of the lift, please speak to a member of our team who would be happy to help.
Unfortunately, the lift does not give access to the second floor and therefore three rooms are inaccessible by wheelchair: the Library, Horace Walpole’s Bedchamber, and the Plaid Bedchamber.
However, the Strawberry Hill House app is available to view, showcasing all the rooms through a virtual tour and our room stewards are on hand to answer any questions about the app or the rooms. The app is also available to download on the App Store (Apple devices only).
Assistance Dogs
Strawberry Hill understands that some visitors to the House will require the support of an assistance dog and we are happy to admit appropriately trained assistance dogs into the House.
Blue Badge Parking
There are three blue badge parking spaces in our car park. Carers gain free entry on general admission tickets.
Mobility aids
There are two wheelchairs available at the front of the House entrance. Chairs are also situated in many of the rooms, please ask a member of staff for assistance.
Dementia Friendly Site
One way we support people living with dementia is through our monthly Feel-Good Garden workshops — find out more here.
Watch our short film to learn more about accessibility routes and support during your visit.
Explore the resources below to learn more about visiting the House, its History, and the Garden using our Garden Sensory Trail.
Visiting the House A Brief History Garden Sensory Trail
For more information on accessing Strawberry Hill House & Garden, please read our Accessibility Statement 2022 or send us an email at: enquiry@strawberryhillhouse.org.uk | 44 (0)20 8744 1241
